Introduction

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At VRA Vision ("We," "Us," or "Our"), we value your privacy and are dedicated to safeguarding it in accordance with this policy. This document outlines the types of information we may gather from you or that you may submit when you access our website (the "Website"), as well as our methods for collecting, using, storing, protecting, and sharing that information.

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This policy applies to information we collect:

• On the Website.

• Through e-mail, phone, or other electronic communications between you and the Website.

• When you engage with our ads or applications on third-party sites or services, if they link to this policy.

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This policy does not apply to information collected:

• Offline or through any other means, including on other websites operated by Us or any third party (including affiliates and subsidiaries).

• By third parties (including our affiliates and subsidiaries), including through any application or content (including ads) that may link to or be accessible from the Website.

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Please review this policy carefully to understand how we handle your information. By using the Website, you consent to this privacy policy. If you disagree with our practices, please do not use the Website. We may update this policy periodically, and changes take effect immediately upon posting. Your continued use of the Website after such updates signifies your acceptance of the revised policy, so we recommend checking this page regularly.

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Children Under 13

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The Website is not designed for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this Website, including through forms, features, or registrations. If we discover that we have collected personal information from a child under 13 without parental consent, we will promptly delete it. If you suspect we have collected information from a child under 13, please reach out to us using the contact details provided on the Website.

 

Types of Information We Collect and Collection Methods

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We collect various types of information from and about Website users, including:

• Personal information that can identify you, such as your name, e-mail address, or phone number ("Personal Information").

• Non-identifying information about you, such as usage patterns.

• Details about your internet connection, device, and browsing behavior.

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We collect this information through:

• Direct submissions from you, such as when you fill out forms.

• Automatic technologies as you interact with the Website, including IP addresses, usage data, and information gathered via cookies and other tracking tools.

• Third parties, such as Wix.com, our hosting provider.

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Information You Submit

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We may collect information you provide directly, including:

• Data entered into our contact form, such as your name, e-mail address, and message content.

• Correspondence records, including e-mail addresses, when you contact us.

• Search terms you enter on the Website.

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Information Collected Automatically

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As you use the Website, we may employ automatic data collection technologies to gather information about your device and browsing activities, such as:

• Usage data, including pages visited, traffic patterns, and resources accessed.

• Device and connection details, like your IP address, browser type, and operating system.

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These technologies may include:

• Cookies: Small files stored on your device. You can disable cookies in your browser settings, but this may limit access to certain Website features. Wix.com may also use cookies to support Website functionality.

• Web Beacons: Small files embedded in Website pages that help us track user activity, such as page visits or e-mail opens, and gather statistics like content popularity or system integrity.

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We may link automatically collected data to Personal Information we receive from you or third parties, but we do not collect Personal Information automatically unless specified.

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Third-Party Tracking Technologies

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Third parties, such as Wix.com and Google (via the Google Maps widget), may use cookies, web beacons, or other tracking technologies on our Website. These tools may collect data about your online behavior, which could be linked to your Personal Information or used to track your activities across websites and services.

 

Google Maps Widget

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Our Website features a Google Maps widget to display our location. This widget may collect data like your IP address, subject to Google’s Privacy Policy. It does not track or store your location, nor does it allow us to access additional user data beyond what’s needed to display the map.

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Future Use of Google Analytics and Google Ads

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We may integrate Google Analytics and Google Ads in the future. These services may use cookies and tracking technologies to:

• Collect data like IP addresses and browsing behavior for analytics (Google Analytics).

• Serve targeted ads based on your online activity (Google Ads). If implemented, you can opt out of personalized ads via Google’s Ad Settings and disable Google Analytics tracking with the Google Analytics opt-out browser add-on. We will update this policy with opt-out instructions if these services are added.

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We do not control third-party tracking technologies. For questions about their practices, contact the respective provider (e.g., Wix.com or Google).

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How We Use Your Information

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We use the information we collect, including Personal Information, to:

• Operate and display the Website and its content.

• Respond to your inquiries, such as those submitted via the contact form.

• Fulfill the purposes for which you provided the information.

• Notify you of updates to the Website or our services.

• Meet our contractual obligations and enforce our rights.

• Use the information as described at the point of collection or with your consent.

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SMS Communications and Consent

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If you provide your mobile phone number on the Website or through other means of communication with Us, you may consent to receive SMS (text message) communications from Us related to your care, appointment reminders, or other service updates. By opting in to SMS communications, you acknowledge that:

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• You are the authorized user of the mobile number provided or have permission from the authorized user.

• Message and data rates may apply depending on your mobile carrier.

• Message frequency may vary depending on your interaction with Us.

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Consent to receive SMS messages is not a condition of any purchase, service, or treatment. You may opt out of SMS communications at any time by replying “STOP” to any message you receive. You may also contact us using the information provided on the Website to opt out. It will not be used for marketing purposes. 

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We do not share SMS consent or related mobile numbers with third parties or affiliates for marketing purposes. However, we may use service providers to facilitate SMS delivery, who are contractually obligated to protect your information.

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If you have questions about our SMS policy or wish to revoke consent, please reach out via the contact methods listed on the Website.

 

Sharing Your Information

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We may share aggregated, non-identifiable information about our users without restriction.

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We may share Personal Information as outlined in this policy:

• With subsidiaries, affiliates, and service providers who are contractually obligated to keep your information confidential and use it only for the purposes we specify.

• With a successor entity in the event of a merger, sale, or transfer of our assets, including Personal Information.

• To fulfill the purpose for which you provided it, such as responding to a contact form submission.

• As disclosed at the time of collection or with your consent.

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We may also share your Personal Information:

• To comply with legal obligations, such as court orders or regulatory requests.

• To enforce our terms of use or other agreements.

• To protect the rights, property, or safety of the Company, our users, or others.

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Third-Party Sharing

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• Google Maps Widget: The widget may share data like your IP address with Google, governed by Google’s Privacy Policy and Terms of Service. Our terms of use state that by using the Website, you agree to Google’s Terms of Service.

• Future Google Analytics and Google Ads: If implemented, these tools may share data with Google for analytics and ad targeting. We will not share your Personal Information for these purposes without your consent, but Google may use collected data per its policies. Opt-out options will be provided if these services are added.

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Updates to This Policy

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We will post updates to this privacy policy on this page. Significant changes to how we handle Personal Information will be announced via a notice on the Website’s homepage. The “Last Updated” date at the top reflects the latest revision. You are responsible for keeping your contact information current and checking this policy periodically for updates.

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Contact Us

For questions or concerns about this privacy policy or our practices, please reach out using the contact details provided on the Website.

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